GOLD
Get our GOLD Complete Home Cover.
What’s covered in your package
Please see the plan overview for full details.
Boiler Breakdown
Repair to your boiler including: but not limited to:
• Unlimited callouts
• Expansion Vessel
• PCB’s (Main Board)
• Internal Pump
• Manifold
• Heat exchanger
• Fan
• Diverter Valve
Carbon Monoxide test
- We will carry out carbon monoxide as part of your annual boiler service.
Annual Boiler Service
- A visual check of the boiler
- The boiler
being fired safely to identify any working faults - A flue gas analysis efficiency test
- Opening up the boiler and inspecting it, if necessary
- Checking the flue and ventilation are in accordance with Gas Safety (Installation and Use) Regulations
- Checking and adjusting the system pressure
- Cleaning the condensate trap
- Visually checking and bleeding radiators, if necessary
- A visual check of the hot water cylinder
- Confirmation in writing that the service has been carried out
CHOOSE YOUR EXCESS*
Central Heating System & Boiler Controls
• Unlimited callouts
• Replacement or repair of thermostat and programmer
• External circulating Pump and motorized Zone Valves
• Repair or replacement of radiator valves
• Repair of leaking central heating pipe
• Replacement of repair of external expansion vessels
Plumbing
• Unlimited callouts
• Repair to leaking cold water pipe (after the main stop tap)
• Repair to leaking hot water pipe or fittings
Internal Drains
- Blocked or leaking internal kitchen or bath drain
- Unlimited callouts
Boiler Replacement
- If your boiler is 7 years old or less at the initial policy start date and 10 years old or less at renewal, we will pay a contribution of £350 towards the boiler replacement
Gas supply pipes
• Unlimited callouts
• Repairs to gas leaks on accessible gas pipes located inside your property, which supplies gas boiler and other gas appliances
Electrics
• Unlimited callouts
• Repairs to the electric circuits
• Repair to your fuse box
• Repair or replace circuit breakers.
• Repair or replace standard light switches, sockets, shower switch
Taps & Toilets
- Unlimited callouts
- Repair to Leaking Tap
- Repair to running toilet
- Syphons, valves and ballcocks.
Things we don’t cover
Please see the plan overview for full details.
- Pre-existing, system design or installation faults
- Weather-related faults
- Repair or replacement of the boiler, if your boiler is 7 years old or more at sign up, and our engineer determines that the boiler is beyond economical repair or replacement parts are not available.
- Boiler repairs are limited to £250 for the first 3 months of the cover
- Faults caused by sludge in the central heating system
- Faults caused by disconnection of electricity, gas or water services to
you home. - Trace and access
- Replacement of bulbs or 3 pin plugs
- Damage caused when your home is unoccupied for more
that 28 days - We do not cover
Guest houses /B&Bs - Replacement of taps
- External drainage
- Replacement of toilets