GOLD

Get our GOLD Complete Home Cover.

What’s covered in your package

Please see the plan overview for full details.

Boiler Breakdown

Repair to your boiler including: but not limited to:
• Unlimited callouts
• Expansion Vessel
• PCB’s (Main Board)
• Internal Pump
• Manifold
• Heat exchanger
• Fan
• Diverter Valve

Carbon Monoxide test
  • We will carry out carbon monoxide as part of your annual boiler service.
Annual Boiler Service
  • A visual check of the boiler
  • The boiler being fired safely to identify any working faults
  • A flue gas analysis efficiency test
  • Opening up the boiler and inspecting it, if necessary
  • Checking the flue and ventilation are in accordance with Gas Safety (Installation and Use) Regulations
  • Checking and adjusting the system pressure
  • Cleaning the condensate trap
  • Visually checking and bleeding radiators, if necessary
  • A visual check of the hot water cylinder
  • Confirmation in writing that the service has been carried out

 

CHOOSE YOUR EXCESS*

 

*If you choose to pay £60 excess, then you will be charged £60 excess each time you make a new claim. Excess only applies to initial callout, not to additional visits. If your boiler is more than 7 years old, your monthly instalments will increase by £1.99. 12 months contract.

 

*If you choose to pay £60 excess, then you will be charged £60 excess each time you make a new claim. Excess only applies to initial callout, not to additional visits. If your boiler is more than 7 years old, your monthly instalments will increase by £1.99. 12 months contract.

          
Terms & Conditions     Plans Overview

 

Central Heating System & Boiler Controls

• Unlimited callouts
• Replacement or repair of thermostat and programmer
• External circulating Pump and motorized Zone Valves
• Repair or replacement of radiator valves
• Repair of leaking central heating pipe
• Replacement of repair of external expansion vessels

 

Plumbing

• Unlimited callouts
• Repair to leaking cold water pipe (after the main stop tap)
• Repair to leaking hot water pipe or fittings

Internal Drains
  • Blocked or leaking internal kitchen or bath drain
  • Unlimited callouts

 

Boiler Replacement
  • If your boiler is 7 years old or less at the initial policy start date and 10 years old or less at renewal, we will pay a contribution of £350 towards the boiler replacement
Gas supply pipes

• Unlimited callouts
• Repairs to gas leaks on accessible gas pipes located inside your property, which supplies gas boiler and other gas appliances

Electrics

• Unlimited callouts
• Repairs to the electric circuits
• Repair to your fuse box
• Repair or replace circuit breakers.
• Repair or replace standard light switches, sockets, shower switch

Taps & Toilets
  • Unlimited callouts
  • Repair to Leaking Tap
  • Repair to running toilet
  • Syphons, valves and ballcocks.

    Things we don’t cover

         Please see the plan overview for full details.

  • Pre-existing, system design or installation faults
  • Weather-related faults
  • Repair or replacement of the boiler, if your boiler is 7 years old or more at sign up, and our engineer determines that the boiler is beyond economical repair or replacement parts are not available.
  • Boiler repairs are limited to £250 for the first 3 months of the cover
  • Faults caused by sludge in the central heating system
  • Faults caused by disconnection of electricity, gas or water services to you home.
  • Trace and access
  • Replacement of bulbs or 3 pin plugs
  • Damage caused when your home is unoccupied for more that 28 days
  • We do not cover Guest houses/B&Bs
  • Replacement of taps
  • External drainage
  • Replacement of toilets